Sunday, November 2, 2008

Announcement


Our scheduled flights to and from Bangkok continue to be affected due to the closure of Suvarnabhumi Airport.

Up to and including 12th December:

*Emirates flights EK384/385 Dubai-Bangkok-Hong Kong-Bangkok-Dubai are cancelled.

*Emirates flights EK372/373 Dubai-Bangkok-Dubai are cancelled.

*Emirates flights EK418 Dubai-Bangkok-Sydney-Auckland will not land in Bangkok. Instead, these flights will operate to other scheduled points.

*Emirates flights EK419 Auckland-Sydney-Bangkok-Dubai will not land in Bangkok. Instead, these flights will operate to other scheduled points.

The following options exist for passengers booked on Emirates flights to/from Bangkok up to 12th December 2008:

-Passengers can choose to travel into or out of another airport that Emirates operates in the vicinity of Bangkok, such as Kuala Lumpur, Singapore or Hong Kong. Re-booking or re-issue charges will be waived, and the fare paid to/from Bangkok will be honoured for travel to/from the alternative airports. This re-routing is subject to seat availability.

-Passengers can choose to travel into or out of another airport in Thailand, and their tickets will be reissued as per standard involuntary rerouting procedures at no additional cost.

-Passengers to/from Bangkok who do not wish to re-route will be re-booked on the first available flight when the airport re-opens.

-Passengers travelling on tickets issued as part of an inclusive tour by a tour operator/ travel agent are requested to contact their tour operator/ travel agent for refund or cancellation.

Emirates Airport Services is ensuring that passengers are well cared for.

The safety of our passengers and crew is of utmost importance.
*****
Emirates Bangkok 66(0)2664-1040 http://www.emirates.com/